TERMS & CONDITIONS

By booking your Design Surgery with us you will be deemed to have read, understood and agreed to these Terms and Conditions.

CANCELLATION

We may, in exceptional circumstances, need to cancel or re-arrange your Design Surgery. 

If this is necessary and you cannot make another available time, we will refund your payment.

If you wish to cancel your Design Surgery you may do so up to 24 hours before the video call is booked and will receive a full refund. 

Any cancellations within 24 hours of the Design Surgery time and date will not be refunded.

If you wish to change the time or date of your Design Surgery you may do so up to 24 hours before the video call is booked and we will move the video call to the agreed new slot.

FEES

The cost of a 60 minute Design Surgery is £216. This includes the standard rate of VAT (20%).

We accept all major credit cards and payment will be processed immediately.

REFUNDS

Refunds for cancellation will be credited to your account within 7 working days.